July 30, 2026
Operator and Contact
IsoKelvin is operated by Noxalith Works LLC, a New Mexico limited liability company.
For privacy questions or requests, email privacy@isokelvin.com. Our public mailing address is Noxalith Works LLC, 1209 Mountain Road PL NE, Ste N, Albuquerque, NM 87110.
Information We Collect
We collect information you provide directly when you request an intake review or contact IsoKelvin. The request form collects your name, work email address, company, and goal or intake problem. Website URL is optional. It does not request phone numbers, messaging preferences, marketing-email consent, passwords, credentials, administrator access, or customer lists.
The request payload includes a browser-generated request identifier, source page, coarse referrer class, and capped UTM source, medium, campaign, term, and content values. The intake endpoint may also receive standard request metadata such as user agent and network-address information.
How We Use Information
We use submitted information to receive and review the request, understand the intake context, assess Managed CORE pilot fit, communicate about the request, protect the request process, and maintain appropriate business records.
We aim to review requests within one business day. This review expectation does not promise a response, fit, booking, delivery, or outcome.
A valid external review-time action may be shown only when the request system returns an ARS-approved signed booking URL. Opening that destination indicates scheduling intent only; it does not prove or confirm an appointment.
Service Provider Categories
The website and request process may use service providers supporting hosting and security, request transmission and storage, abuse prevention, monitoring, authorized email, and external scheduling. These categories describe operational functions and do not mean that every provider receives every lead-intake field. Information is disclosed only as appropriate for the applicable function or as required by law.
Retention
We retain lead-intake data for up to 24 months after the last meaningful interaction. We may anonymize data after that period unless an active relationship, dispute, legal, security, or billing hold requires longer retention; this is not an automated-process claim.
Technical and security logs are retained for up to 90 days unless an investigation or security need requires longer retention.
Privacy Requests
Depending on applicable law, you may request access to, correction of, or deletion of personal information, or exercise another available privacy right, by emailing privacy@isokelvin.com. Describe your request and the information or interaction involved so we can respond appropriately.
We may verify your identity before completing a request. Rights and responses remain subject to applicable law and legitimate security, fraud-prevention, accounting, contract, dispute, and legal-retention requirements.
Security and Transport
The website server action sends requests only to the configured V2 HTTPS intake ingress and signs the request server-side. This statement is limited to the website-to-intake transport path and is not a claim about every storage or downstream system control.
Do not submit passwords, credentials, administrator access, payment-card details, or other information the lead-intake form does not request.
